The first time you use My Account , you need to create an account:

  1. Go to

  2. Enter birth number (11 digits) or organisation number (9 digits)

  3. Verify you email address and mobile number

  4. Create new password

You will be asked to enter the e-mail address and mobile we have registered on you. If you do not get past this step, it may be because we do not have up-to-date information about you. If this is the case, please contact us.

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