The first time you use My Account , you need to create an account:
Enter birth number (11 digits) or organisation number (9 digits)
Verify you email address and mobile number
Create new password
You will be asked to enter the e-mail address and mobile we have registered on you. If you do not get past this step, it may be because we do not have up-to-date information about you. If this is the case, please contact us.